Frequently Asked Questions & Answers

We have gathered the most frequently questions we receive. Is there anything else you’re wondering about that we do not take up here, do not hesitate to contact us.
Details can be found under “contact“.

The final cleaning before departure

The tenant is responsible for the cleaning of the object when checking out. If the tenant want to buy the cleaning service we have good contact with some cleaning company’s we like to recommend. If the tenant decide to book cleaning its good to book this far in advance as the weekend staff could be few on some cleaning company’s.

If the controller don’t approve the cleaning; pictures are taken and the tenants deposit is partially or fully taken.

Recommended company’s

Ama´s Allt i Allo
Click here to learn more about the cleaning company Ama’s Allt i Allo or call: +46733-52 20 94
Din Trejde Hand
Click here to learn more about the cleaning company Din Tredje Hand or call: +46704- 444726

 

When do I pay my booking?

The advance payment/prepayment paid into Kobbar & Skärs bank account (bank giro) one week after booking. The remaining rent plus the deposit paid three weeks before arrival.

What is deposit?

Deposit is a insurance sum that is different depending on the object and its interior. The reason of the deposit is that it should fully or in part cover any damages that may arise during a holiday week, the deposit also meant to cover if the object is not left cleaned or if the object is not left in time. The deposit will be fully refunded to the tenant if the object is left intact, clean and on time. The deposit is paid back at the latest two weeks after check-out.

Can I bring pets?

In some of our houses its allowed to bring pets, this is in that case written in the description. The tenant is responsible for that the pet is housebroken, gentle on/to furniture and surroundings. If the object needs to be decontaminated after stay with pet the tenant is obliged under our contract to stand for the costs of decontamination.

Are we allowed to bring an extra bed?

It is not allowed to bring an extra bed without getting approval from us. This question we have to take up with the respective owners of property. If the tenant receives approval to be a person in addition to the number of beds it can mean a reasonable cost to the tenant because there will be more abrasion and more water & electricity consumption, this cost appears in that case at the time of booking.

What day is check in & check out?

The rental period is almost always Saturday-Saturday (with the exception of week 25 and some objects) if the tenant and the broker have not agreed otherwise. Week 25 is Midsummer week can be rented Midsummer weekend (Thursday-Sunday) or full week (Sat-Sun) depending on the object.

Should I bring bed linen & towels?

Bed linen & towels does not exist in our objects, most commonly is that you as a tenant/guest brings this. Bed linen & towels can be rented by us or optionally by the property owner upon request. Email us about this and we will solve the option that is best suited for the object that you are interested in.